Privacy Policy

At Troniq Electronics, we value your trust and are fully committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

We collect information to ensure we provide the best experience possible. The types of information we may collect include:

• Personal Information: Your name, email, billing and shipping address, phone number, and payment details when you make a purchase or create an account.
• Technical Data: IP address, browser type, operating system, and pages visited to help us analyze trends and improve performance.
• Cookies and Tracking: We use cookies to store preferences, personalize your experience, and analyze traffic patterns.

2. How We Use Your Information

Your data helps us deliver an efficient and personalized experience. We use your information to:

• Process and fulfill orders, manage billing, and provide shipping updates.
• Offer customer support and respond to inquiries or warranty requests.
• Send marketing and promotional materials if you opt in.
• Enhance website functionality and user experience.
• Comply with legal obligations and fraud prevention.

3. Data Protection and Security

We use SSL encryption, secure data storage, and access controls to protect personal information. Sensitive data such as credit card details are processed by certified payment gateways only.

4. Data Retention

Your personal information is retained only as long as necessary to fulfill orders, comply with legal obligations, and support warranty or customer service claims.

5. Third-Party Disclosure

We do not sell or rent personal data. However, we may share information with trusted third-party service providers (shipping companies, payment processors, etc.) who assist in fulfilling orders and maintaining operations under strict confidentiality agreements.

6. Your Rights

• Request access to your personal data.
• Request corrections to inaccurate or outdated information.
• Withdraw consent to marketing communications at any time.
• Request deletion of your data (subject to legal or operational requirements).

7. Updates to Privacy Policy

This policy may be updated periodically to reflect new legal requirements or service improvements. Updates will be posted on this page with revised dates.

8. Contact Information

For questions or data-related requests, contact us by clicking sales@troniqelectronics.com